Money-back guarantee

Your satisfaction is our priority

At EclatDream, we want you to be completely satisfied with your furniture and storage solutions. If you are not, we are committed to finding a solution.

✓ Satisfaction or your money back guarantee

You have 14 days from receipt of your order to change your mind, in accordance with current legislation.

🔄 Easy returns

If an item is not suitable, you can return it to us in its original packaging, unused and in perfect condition. Contact our customer service to obtain a return authorization.

💶 Fast refund

Once your return is received and verified, we will process a full refund within 14 days to your original payment method.

📋 Return conditions

• Item unused and in its original packaging
• All accessories and instructions included
• Return request made within 14 days
• Return shipping costs are the responsibility of the customer (except for defective products)

🛡️ Defective or damaged product?

If you receive a defective or damaged item, please contact us immediately with photos. We will cover the return and exchange or refund at no cost to you.

📞 Need help?

Our customer service is available to answer any questions you may have regarding returns and refunds.